Superior Recruitment Group are looking for an experienced Assistant Accommodation Manager on behalf of our client based in Cardiff, UK. This is a full time permanent position.
To provide all of our client's Residents, Guests and Contractors, with exceptional Customer Service and Care, ensuring they receive prompt attention and assistance.
To ensure the smooth running of shifts, ensuring Checklists & Administrative tasks are completed accurately.
Keeping Residents up to date with developments concerning enquiries/complaints they have made
Raising and processing Purchase Orders and Invoices
Managing the Bookings System and Allocations Process
Conducting Monthly Team One to One meetings
Holding Bi-Monthly Team Meetings
Generating and Emailing the Weekly Reports to the GM and Head Operations in the agreed format
To Manage all Contractor site visits, ensuring all documentation has been completed with regards to the Health & Safety Passports, and ensuring all contractor activity is conducted safely and in line with client policies/service agreements.
Professional and Courteous Approach
Excellent communication skills
Ability to remain calm during difficult situations or in a very busy environment
Inspires trust and commitment
Manages priorities & takes responsibility for outcomes
Focuses on results
A good command of written and spoken English
To apply, please submit your up to date CV and our specialist team will be in touch as soon as possible.