Assistant Accommodation Manager

Location Cardiff
Job type: Permanent
Contact name: Connor McCutcheon

Contact email: connor@superior-recruitment.com
Published: 26 days ago

​Superior Recruitment Group are looking for an experienced Assistant Accommodation Manager on behalf of our client based in Cardiff, UK. This is a full time permanent position.

The Role

  • To provide all of our client's Residents, Guests and Contractors, with exceptional Customer Service and Care, ensuring they receive prompt attention and assistance.

  • To ensure the smooth running of shifts, ensuring Checklists & Administrative tasks are completed accurately.

  • Keeping Residents up to date with developments concerning enquiries/complaints they have made

  • Raising and processing Purchase Orders and Invoices

  • Managing the Bookings System and Allocations Process

  • Conducting Monthly Team One to One meetings

  • Holding Bi-Monthly Team Meetings

  • Generating and Emailing the Weekly Reports to the GM and Head Operations in the agreed format

  • To Manage all Contractor site visits, ensuring all documentation has been completed with regards to the Health & Safety Passports, and ensuring all contractor activity is conducted safely and in line with client policies/service agreements.

The Candidate

  • Professional and Courteous Approach

  • Excellent communication skills

  • Ability to remain calm during difficult situations or in a very busy environment

  • Inspires trust and commitment

  • Manages priorities & takes responsibility for outcomes

  • Focuses on results

  • A good command of written and spoken English

  • IT literate

To apply, please submit your up to date CV and our specialist team will be in touch as soon as possible.