Front of House Representative

Location Cambridge
Job type: Permanent
Contact name: Connor McCutcheon

Contact email:
Published: 19 days ago

​Superior Recruitment Group are looking for experienced Front of House Representatives for our client based in Cambridge. This is a full time permanent role.

The Role

  • Providing a front of house reception service

  • Drive excellent customer service

  • Ensuring a warm welcoming environment to clients, visitors, partners, and contractors to the properties

  • Ensuring required maintenance or housekeeping works within the properties are reported and completed.

  • Processing customer bookings

  • Ensuring the site is a safe environment to live and work

  • Identifying hazards, resolving risks, and responding to alarm activations

  • Support the management of the site’s compliance.

  • Dealing with issues or incidents and involving the emergency services if required

  • Assist with marketing

  • Completing a variety of general administration tasks

  • Ensure the communal lounges, lift lobbies, hallways and reception areas are kept clean

  • Sharing knowledge and supporting new ideas to improve processes

  • Social media updates

  • Conducting tours of the property for prospective residents

  • Contribute and support the growth of a first-class community and team

The Candidate

  • The ability to communicate with staff and contractors of different levels

  • Computer literacy skills to a good level (Microsoft Word, Excel and Outlook).

  • The ability to communicate effectively and sensitively with tenants needs.

  • Excellent organisational skills and the ability to meet deadlines and targets.

  • Experience in hospitality, facilities management or property management desirable

  • The ability to use own initiative to make decisions that will assist in the running of the accommodation

For more information and to apply, please submit your up to date CV and our specialist team will be in touch with you as soon as possible.