Superior Recruitment Group are looking for experienced Front of House Representatives for our client based in Cambridge. This is a full time permanent role.
Providing a front of house reception service
Drive excellent customer service
Ensuring a warm welcoming environment to clients, visitors, partners, and contractors to the properties
Ensuring required maintenance or housekeeping works within the properties are reported and completed.
Processing customer bookings
Ensuring the site is a safe environment to live and work
Identifying hazards, resolving risks, and responding to alarm activations
Support the management of the site’s compliance.
Dealing with issues or incidents and involving the emergency services if required
Assist with marketing
Completing a variety of general administration tasks
Ensure the communal lounges, lift lobbies, hallways and reception areas are kept clean
Sharing knowledge and supporting new ideas to improve processes
Social media updates
Conducting tours of the property for prospective residents
Contribute and support the growth of a first-class community and team
The ability to communicate with staff and contractors of different levels
Computer literacy skills to a good level (Microsoft Word, Excel and Outlook).
The ability to communicate effectively and sensitively with tenants needs.
Excellent organisational skills and the ability to meet deadlines and targets.
Experience in hospitality, facilities management or property management desirable
The ability to use own initiative to make decisions that will assist in the running of the accommodation
For more information and to apply, please submit your up to date CV and our specialist team will be in touch with you as soon as possible.