Quality Control Manager

Location Skelmersdale
Job type: Permanent
Contact name: Joss Horrocks

Contact email: joss@superior-recruitment.com
Published: about 1 month ago

​Superior Recruitment are looking for an experienced Quality Control Manager on behalf of our client based in Skelmersdale. This is a full time permanent role.

Our client is looking for an individual with strong manufacturing quality experience who can manage the QC team to ensure products are inspected and tested effectively in a timely manner. Responsible for ensuring any internal or external nonconformities are effectively identified and contained as part of the mapped process for control of non-conforming products. You are expected to exemplify the leadership and behaviors that are outlined in the Manufacturing Competency & Skills Functional Excellence Matrix and do your utmost to improve and enhance the reputation of The Client in all of your business dealings.


  • Ensuring that The Client’s products meet both internal and external customer requirements and are legally compliant.

Main Duties:

  • Review customer requirements and ensure that they are met or exceeded.

  • Ensure inspection activities are aligned with ITP requirements and recorded where relevant.

  • Establish quality requirements for suppliers and feed into the Technical Purchasing Specification documents.

  • Defining quality procedures and product acceptance criteria in conjunction with product design engineering teams.

  • Monitoring performance trends by gathering relevant data and producing statistical reports.

  • Co-ordinate NCR reporting in the business system including regular communication to relevant stakeholders of status with respect to quantities open and closure times.

  • Defines, maintains and co-ordinates quality objectives in line with site strategic goals.

  • Overall management of QC and Materials Testing teams to optimise their contribution to the business with particular emphasis on efficient individual and team working through adequate

  • communication and training.

  • Communicate effectively with relevant internal departments e.g. Production, Production Engineering in order to ensure that production is not unduly delayed.

  • Direct investigations of process variation, NCR and repeated violations to support root cause analysis and corrective actions using defined Practical Problem Solving methodologies.

  • Ensure the proper operation of the manufacturing units’ disciplinary procedure for the employees under the managers’ control.

  • Ensure that the housekeeping in the areas under the managers’ control is maintained to the highest standard.

  • Participate in developing the manufacturing units activities e.g. working practices, equipment specifications, improvements in productivity and quality.

  • Providing direction and training to employees to accomplish company goals and objectives.

  • Conducting employee performance reviews and managing employee performance. Leading change and integrating best practice

  • Fulfilling all Global Operations duties identified in The Map and driving continuous improvement.

  • Carrying out any other reasonable duties that may be requested from time to time.

Knowledge, Skills & Abilities:

  • Effective communicator with the ability to lead and manage people.

  • Team building skills.

  • Deliver excellent customer satisfaction by continuously meeting and exceeding expectations.

  • Understand customer needs and develop interventions to fulfil requirements.

  • Ensure excellent service delivery through operational excellence.

  • Extensive knowledge of Statistical Process Control and Design of Experiments.


  • Degree, or equivalent, level in a manufacturing, engineering or sciences discipline

  • Six Sigma/Lean training

  • Black Belt

Experience Of:

  • Proven track record within a fast pace, demanding manufacturing environment.

  • Involvement in change initiatives and projects with a view to continual improvement – particularly raising the profile of quality improvement.

  • Building and developing winning teams.

For more information and to apply, please submit your up to date CV and our specialist team will be in touch with you as soon as possible.